Privacy Policy

Last Updated: June 2026

Newsbox Fireworks respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, place an order, contact us or visit our store located at:

Newsbox Fireworks
152 Church Hill
Loughton
Essex
IG10 1LJ
United Kingdom

By using our website or purchasing products from Newsbox Fireworks, you agree to the practices described in this Privacy Policy.

Who We Are

About Newsbox Fireworks

Newsbox Fireworks is an award-winning family-run firework retailer established in 1987. We supply fireworks, pyrotechnic products and related services to customers throughout Essex, London, Hertfordshire and across the United Kingdom.

We are responsible for the collection and processing of your personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information You Provide Directly

When you place an order, complete a contact form, subscribe to marketing communications or contact us directly, we may collect:

Full name
Billing address
Delivery address
Email address
Telephone number
Order history
Payment information (processed securely by approved payment providers)
Any information you voluntarily provide when contacting us

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Time zone
Website usage information
Referring websites and search terms
Pages viewed and actions taken on the website

This information helps us improve website performance, security and customer experience.

Cookies and Website Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly, improve user experience and provide analytical information.

How We Use Cookies

We use cookies and similar technologies to:

Enable website functionality
Remember customer preferences
Improve website performance
Analyse visitor behaviour
Measure advertising effectiveness
Improve website security

Managing Cookies

Most web browsers allow you to control or disable cookies through your browser settings.

For more information about cookies, please visit:

www.allaboutcookies.org

How We Use Your Information

Order Processing

We use your personal information to:

Process and fulfil orders
Verify age-restricted purchases where required
Arrange delivery or collection
Process payments
Provide order updates and confirmations

Customer Service

We may use your information to:

Respond to enquiries
Provide support
Resolve complaints
Communicate regarding products and services

Fraud Prevention and Security

We use personal information to:

Verify customer identity
Detect fraudulent activity
Prevent unauthorised transactions
Protect our business and customers

Marketing Communications

Where you have provided consent, we may send information regarding:

New products
Promotions
Seasonal offers
Company news and updates

You can unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Sharing Your Information

Service Providers

We may share personal information with trusted third-party providers who help us operate our business, including:

Shopify (our ecommerce platform)
Payment processing providers
Delivery and courier companies
Marketing and analytics providers
Professional advisers where required

These organisations only receive information necessary to perform their services.

Legal Requirements

We may disclose personal information where required by law or where necessary to:

Comply with legal obligations
Protect our rights
Prevent fraud
Assist law enforcement agencies

Shopify and Third-Party Services

Shopify

Our online store is powered by Shopify.

For information regarding how Shopify processes personal data, please refer to Shopify's Privacy Policy.

Google Analytics

We use Google Analytics to understand how visitors use our website and to improve user experience.

Google Analytics may collect information regarding:

Website visits
User behaviour
Traffic sources
Device information

You can opt out of Google Analytics using Google's browser add-on.

Data Security

Protecting Your Information

We take reasonable technical and organisational measures to protect personal information from:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

Payment card details are processed securely through approved payment providers and are not stored by Newsbox Fireworks.

Data Retention

How Long We Keep Information

We retain personal information only for as long as necessary to:

Fulfil orders
Provide customer support
Meet legal and accounting obligations
Resolve disputes
Protect our legitimate business interests

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Your Data Protection Rights

Under UK GDPR, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Restrict processing
Object to processing
Request data portability
Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Age Restrictions

Newsbox Fireworks sells age-restricted products.

Our products and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children under 18 years of age.

Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect:

Changes in legislation
Changes to our services
Changes to our data processing practices

Any updates will be published on this page.

Contact Us

Privacy Enquiries

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Newsbox Fireworks

152 Church Hill
Loughton
Essex
IG10 1LJ
United Kingdom

Telephone: 020 8508 1994

Email: sales@newsboxfireworks.co.uk

We will respond to privacy-related enquiries as quickly as possible